Why the finance company matters

The finance company may hold the loan, service payments, report to credit bureaus, process tax-credit prepayment assumptions, issue payoff letters, or record UCC-related filings. Even when the salesperson caused the problem, the finance documents often control the homeowner’s monthly obligation.

  • Loan or lease contract
  • Servicing and payment history
  • Tax-credit prepayment schedule
  • Payoff, assignment, and UCC/title records

Finance company pages

Select a company page to see the document checklist and issue framework. These pages avoid unsupported company-specific allegations and focus on what homeowners should collect for review.

Not sure who financed your system?

Check the loan agreement, lease, PPA, monthly statement, credit report, ACH descriptor, or payoff letter.

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